This will help familiarize the individual with the surroundings of the airport and will serve as an introduction to the security and boarding process prior to your trip. Autistic TravelersĪcclimation sessions for anyone diagnosed with Autism who will be traveling in the near future are available. Through an app on your smartphone, Aira delivers instant access to visual information at the touch of a button – enhancing everyday efficiency, engagement, and independence. Many agents are trained in sign language.Īira is a service that connects blind and low-vision people to highly trained, remotely-located agents.

TSA cares, or relay service (855) 787-2227, or e-mail Buffalo, Passenger Support Specialists available at (716) 635-1200. *Special Needs Contact information below for each of the BUF airlines: No reservations are required for wheelchair assistance: you can pre-arrange this service through your airline or ask for assistance upon arrival at the airport. Be sure to let them know what level of assistance will be needed, any dietary restrictions, oxygen requirement, if you will be traveling with a companion and any other concerns. It is best if you contact your airline and TSA at least 72 hours in advance of your trip. Contact TSA to find out about special assistance at the checkpoint (**see below). To ensure that all your special needs are met, check your airline's website or call their reservation number to discuss any of the particular services you may require for your trip (*see below).

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